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Kelvinator, Westinghouse, Samsung, Whirlpool and Fisher & Paykel Model Number Locations
A common location for the model number plate is on the bottom front edge of the cabinet, possibly behind the kick plate. Another possible area is inside the fridge on the side or back wall or front edge of the refrigerator ceiling panel. It may be necessary to remove the crisper drawers to view the tag when located on the interior cabinet side.
Some people are embarrassed to mention problems from other company’s or service people, be honest with the service technician and inform them of previous services or of failed attempts. They will find out eventually, better you don't waste their time and your money diagnosing everything instead of getting right to the problem.
If you're planning to leave a refrigerator unplugged or turned off for a length of time, be sure to keep both doors ajar. Put something between the door gaskets and the front frame of the cabinet like a rag and use masking tape to hold the doors in place. Moist air trapped inside the fridge will produce mould and mildew that will be very difficult to clean out.
Do not leave your freezer unplugged for a lengthy time (years). The condenser coils welded inside some cabinets are made of steel, while running they are kept hot evaporating moisture. When not operational, they are exposed to the moisture and rust out. The refrigerant gas then leaks out and major repairs are required.
When storing items in the door, place the heaviest items closest to the hinge side. This will minimize the distance these items travel when the door is opened and closed, reducing stress on the door and inner door panel.
Exterior cabinet cleaning should only be done with a car shampoo with normal p.H. or warm soap and a soft cloth and no sprays like (spray & wipe etc) as they may contain ammonia and tend to cause some rusting of the doors and cabinet. Outer cabinet and paintwork can also be polished & waxed to seal to surface yearly with car wax. Do not leave unit running for extended periods of time with doors open when cleaning, best to turn it off till finished.
If you have to transport the fridge you can lay it on its side. It's best if the hinges are at the top so the doors don't fall open. After moving, you should leave it stand upright at least an hour before plugging it in. This is because when horizontal, the oil in the compressor will seep into the refrigerant lines plugging them, Also by starting the unit when there is insufficient oil in the compressor will seize the motor/compressor and it won't ever start again. The idea is to give it time to let the oil settle back into the compressor harmlessly. However, the less time it's on its side the better.
To increase cooling efficiency and reduce power consumption on a manual-defrost fridge, defrost it often. However, DO NOT use a sharp object to break up the ice. The gas refrigerant travels through tubing moulded into the freezer box (evaporator), and is easily punctured. Major costly repairs will be required to fix it and if the fridge is not unplugged immediately, moisture will be drawn into the compressor. In this case it will certainly not be economical to repair.
It is not usually possible to diagnose a problem if an appliance has already been disassembled. If you think you'll save the technician's time and your money by doing this, you are mistaken. In most cases, the appliance will have to be reassembled before a service technician can return in 24hrs to diagnose the problem.
Do not drill holes into the cabinet to install a padlock. The condenser coils welded inside the cabinet will likely be punctured. The refrigerant gas will then leak out and the unit will require major repairs.
Frequently clean the door gaskets and the mating refrigerator surface. Any sticky buildup will put added stress on the gasket material and lead to premature failure. Apply a thin layer of Vaseline or use some silicone spray on seals when clean every 12 months. This prevents the seals tearing and costing you replacements
On frost – free models with a condenser fan motor, clean the dust from the fan and condenser area periodically. Excessive build-up can lead to premature compressor failure and does result in higher energy consumption. Remove power plug from the wall.
Fridge Door Seals – All rubber door seals should be given a light coat of petroleum jelly/vaseline or silicone spray to stop drying out and tearing and prevent replacement.
Westinghouse Refrigerators – Freezers 12 month service – Cabinets should be pulled out, turned off and remove power plug and rear pipe work/fan/compressor etc. should be cleaned out for dust and correct air flow with brush and vacuum, to stop premature compressor failures affected by overheating. Some models will need removal of compressor compartment cover, please refer to user’s manual.
Cleaning Exterior cabinet – Cleaning should only be done with a car shampoo with normal pH or warm soap and a soft cloth. Do not use sprays such as “Spray and Wipe” that contain ammonia as use of these may cause some rusting of the doors and cabinet when used.
Protecting Cabinet paintwork – Outer cabinet and paintwork can also be polished & waxed to seal the surface yearly using a good quality car wax as the paintwork on your refrigerator is similar to car paint enamel and such treatment prolongs and protects the surface of your appliance.
Cleaning Interior cabinet – Cleaning can be done with very mild detergent to remove all sticky dropped food items. Then wiped over with cleaning cloth and water.
*Please Note: Do not clean your interior by leaving the doors open for extended periods of time with the fridge or freezer “On” while you remove all the shelves and give it a thorough clean. The refrigeration unit will try to run for long periods of time to overcome the heat source of air driven into the coil. The best option is to prepare your cleaning materials and clean the interior swiftly or turn off the appliance altogether to clean it.
It is just as important to regularly clean your freezer, as it is to defrost it.